Refund & Cancellation Policy

Order once made cannot be cancelled under any circumstances. In case you have an issue please contact our customer support at +91-96009-27141.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at lovelycards@lovelyoffset.com and send your item to: 43-B, Velayutham Road, Sivakasi, TN, 626123, India. We will not be responsible for any transit damages.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 43-B, Velayutham Road, Sivakasi, TN, 626123, India.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.